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I tried to return a clearance item that was only worn once and they declined it. It was killing my feet after one hour of wear. I asked for store credit at least and the manager was fine with that. When I was looking for shoes in the clearance section, at least half of them looked returned and worn. I told the manager about this and he told me to calm down. Lol. He said people steal them and put their old shoes there. I said okay sure, and not coming back. Will be going elsewhere for my shoes now.