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I am a LONG time QVC shopper and recently found out that they basically steal from you on returns. They always say "buy it" "try it" if you don't like it then return it!!! That is a LIE! They have hidden charges and only return a small portion of what you paid. I got charges 2 times for the same shipping charge and they told me that was POLICY.<br /> I cannot even go on...I am just so disappointed in QVC and will NOT be buying products from them anymore. 10+ years. I suggest that you change your return policy and stop stealing $ from your customers on returns.