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Went to return a item to the store which I have shopped in for 15 to 20 years. And they told me they could not refund after 30 days. Asked for a manager and she just said sorry. Customer service, what the hell is customer service anymore at Neimans Marcus. They will be next to close brick and mortar store because I liked to go to the store and touch and feel. They just ruined that store and turn it into a sears store degrading the clients that can shop there. Totally pissed off