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Bought 2 large pieces of wall art in the store and had them delivered. They did not look right in my home. They were still in the plastic and I had the original box they came in. I took them back to the store and was told they don't take returns on deliveries and I should have read the fine print in the sales contract. The store manager also told me if they took returns from everyone they would have a store full of returns. If returns are that big of an issue then maybe their products are of such poor quality they should not be selling them. I have had a credit card with Ashley's for a number of years and I will never shop here again. Very poor customer service.