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Two stores and two sales persons swore and insisted EPSON had the best printer and especially for printing pictures. My papers I am printing to send to the State Bar and Department of Justice are not printer quality. The photos are fuzzy, blurry, no clarity, no looks like pictures. I HATE I wasted my time and money on this WF-3720. Whistles and horns are artificial perks. There is no user friendly on most advanced options. It uses ink too fast. It prints blank paper often and skips a page or two during the ADF operate. ADF was a feature I need. Jamming was not. Telling me lies and not giving me pros and cons of EPSON printers is on companies. Honesty is one quality I need. Bonuses and quotas is not about the customer nor Customer Satisfaction. I AM NOT A SATISFIED CUSTOMER. I have tried to find a good work on this printer. Even the DVD was for another model printer causing me to online set the WF-3720 up. The fax is still not working. Wireless nor manual work. I have a project I am working on needing photos printed from my PC I loaded from my cell that is due October 15, 2019. I am going to buy me a Cannon, I personally have had before and loved their pictures and print quality. I would love to send this WF3720 back to you as it is not damaged. I have taken excellent care of it and I also bought a two year post-warranty. It cannot perform in ten months, so I know two year post-warranty is also a waste of my money. Best Buy, 422 W Loop 281, Lngv TX 75605, Customer PIN 0594 005 9448 010519. Val #000013-981503-329167-777090-472462-735. Reference Number 5520161282859. Total $108.23 573904 011CF24201 $89.99 Epson WorkForce-3720 All-1. Price was $149.99. Serial X2TF216648. 2YR 4737001 $9.99. I could get better use of this machine from a pawn shop. I am buying me a Cannon because I know those have worked for me. I thought I was upgrading with five(fax, scanner, ADF, large trays, wireless, two-sided); this upgrade does not yield a professional look end product. I'm not happy. From reading the comments, I pray you are Customer oriented in meeting my need to rid myself of this disaster of a machine. I would like a positive response from EPSON. Word of mouth is what got me in this fix. I need out of my misery from WF-3720. My name is Sheryl Gregg. I am the Event Coordinator for LCW, a non-profit 501(c)3 charity organization. We are involved in community affairs and events. My CBR is 903.387.1519. Please call me to let me know your positive solution. I do have my receipt and the box it came in. My mailing address is Post Office Box 10, Judson, TX 75660-0010. Thank you in advance for your attention to this matter as I know you want happy customers as you should. Be sure to put yourself in my situation. You can from my details.