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I purchase a ticket to travel to Miami on 08/17/2019 then later that day find out that my aunt suddenly died, I went on their website and cancel my ticket right away less than the 24hrs. So now they don't want to refund me my money back, I will never in my life use United airlines and I will make sure the words spread around on NOT TO FLY on this airline. American airline refund my money back into my account within a day but United airline are thief stealing peoples money. I'm so done with this airline.