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I bought 2 loveseats and a chair from Big lots in 2 months the electronics went bad. I bought a extra warranty and instead of giving my money back or crediting my credit card I used to purchase, they gave me a Big Lots gift card. What a Joke. I never want to purchase from them again. They never told me with I paid for warranty that they paid with gift card. My money for a cheap store gift card. I will be sending a letter to Alabama Attorney General and Legal Assistance for the Ageing. Along with my copy of receipt and warranty purchase.