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The Two Jackets I Ordered Were Far To Large For Both My Husband And Me. Very Disappointed But Don't Have Enough Time To Reorder In Smaller Sizes As We Leave For Europe In A Week. When I Tried To Download Your Your Returns And Refunds Page My Computers Security System Would Not Allow It. Guess I'll Try The Us Postal Service And Hope It Works. For Your Information, We Are Loyal Ll Bean Fans And We Consistently Order Medium Sized Colthing For Me And Large For My Husband, Perhaps An Adjustment To Your Sizing Might Be In Order.