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Had a planned trip to go to Vegas in December but me and my ex broke up. I booked the flight in April and was just refunded my money with no cancellation fees. (Non refundable tickets) Both tickets were under the same reservation. I called United customer service and explained that I was still going but the second passenger wasn't. They separated the tickets under different reservations and cancelled my exes ticket and was refunded. I guess It all depends on who you talk to and how you talk to them because I thought it was impossible for me to get my money back.