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Terrible return policy. I'll never shop there again and will advise everyone I know to do the same. I bought a pair of $60 Clarks sandals for a trip to France. I knew I'd d be doing a lot of walking so I needed a pair of comfortable shoes and Clarks are supposed to be really good. They felt very comfortable when I tried them on. I only wore them in the airport and on the flight but by the time I arrived in France, I could barely walk. The fabric straps were digging into the top of my foot so bad they actually caused bruising. I couldn't wear them at all during my trip. They look barely worn but because of this ridiculous return policy, I'm out $60. They should seriously rethink this policy because it will cost them a lot of business. I highly recommend to everyone to go somewhere else for shoes. DSW IS THE WORST!!