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I bought the Indio Rd. Giresun mule flat shoe which was almost $50.00. After wearing only TWO times the band with the bow kept rubbing against the top of my foot and eventually broke thru the skin. I called DSW to see if I could at least exchange the shoes and the answer was no. Only unworn/new shoes can be returned. How do you know if you are going to get a blister if you don't wear the shoes? Very disappointed with the return policy. I really like DSW's selection of shoes but don't want to keep throwing my money in the garbage.