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The city market in my town said their policy is to not take back perishables. When I lived in Arizona I never had that problem. It didn't matter whether it meat, seafood, produce or frozen food they took it back and either exchanged it or refunded my money. Not only do they not take it back here but I have had to listen to a lecture from the customer service clerk before I leave. I would like to know just what Kroger's policy is and if this store is violating that policy. By the way, I worked for Fry's food store in Arizona and they were really good about returns.