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I purchased wooden freestanding shelves from Homegoods for $80. I recently went to return the item without a receipt. When they plugged the numbers it, it came up as $12 which is all they were willing to offer me in store credit. I ended up putting the extremely heavy wooden shelves back in my cart and leaving the store. I used my credit card and feel like several others that there should be something that can be done when you use your card but don't have the receipt.