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I have been a QVC customer for many years, at least 10 perhaps more. Everything I have purchased was good quality. I usually buy items offered by Linea By Louis Dell'Olio, Dooney and Bourke and occasional an item by Dennis Basso. I purchased a little more in October, November and December of 2018 and unfortunately I returned several items, due to wrong size or just didn't care for the way it looked on me. I have always trusted QVC and cannot ever remember not getting my refunds. But, I applied for a QVC card and returned about 10 items and about 6 items on my debit card. I usually check my bill and debit closely to make sure things are correct, but with an aging parent it took me a little longer to go over my bill and bank statement. It has been several months and QVC shows giving me a refund, but THEY HAVE NOT. On my QVC bill they gave me pennies instead of dollars....and on my debit card they have refunded nothing. I am not talking about $20.00 or $50.00, I am talking about several hundred dollars. It has taken me three days to check and double check.......QVC is being deceitful. I feel like they notice I said nothing or didn't catch their not giving me my refund....so they didn't issue any. I will be contacting Synchrony Bank first, I am sure with the proof, they will have to investigate it.....as I consider it being fraud on QVC's part. I strongly suggest, QVC shoppers keep a close check on purchases and refunds. I truly never thought this would happen with a great shopping channel like QVC, But GREED comes in all places.