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I tried to return 2 broken cosmetics items and had proof of purchase which was for 2 weeks prior and the manager said no because they looked "old"!!! I was speechless and left the "old" looking broken products I paid for but got no use out of on his counter and said he could keep them since they were broken and wouldn't do me any good and then walked out. I will NOT be spending my hard earned money at any krogers or affiliate store and will make sure to let everyone I know of their treatment!