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Terrible customer service. Tried calling the 800 number 6 times-- always a 20 minute minimum wait, never able to get through. First time, I was on hold for 16 minutes before the automated message kicked in and told me the wait time was now 23 minutes. The next time I called I selected the call back feature. That didn't work, it just went back to another menu.<br /> <br /> Email is no better. It's been 10 days and no reply.<br /> <br /> This company's "service" sucks!!!