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My mom returned a gift without a receipt. It was purchased on 12/24 and returned on 12/26. There was no change in price on any of the other like items in the store but they would only refund half the value. Is this a new policy for Ross? If so, I'm done - no more of my business and I'm sure I spend several thousand a year there. By the way, my mom is 84. I feel like they took advantage of her.