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Original Comment
Purchased an expensive wooden furniture item at PB which subsequently cracked and was returned. PB collected and issued a merchandise credit. Since I haven�t had an opportunity to use it, I decided to gift part of it to my son and his wife who have recently purchased a home, only to discover that I may not use a merchandise credit to purchase a gift card...nor may I get a check reimbursement for the value of the card! Bearing in mind this was a piece of furniture that was faulty, I am appalled by their position and, once I use the credit, I will NEVER shop there again!!!
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