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Reading these I'm reluctant to even try to return an item. I too am a frequent HG shopper. Last nite a friend gave me a dachshund patterned throw. She was so excited to have found it 3 months ago that I didn't tell her I already bought it months ago. I figured I would return for store credit because I don't have receipt but I'm sure it's no longer in their system. Guess I'll sell it on eBay for double the HG cost as dachshund items are in high demand. HG could resell this in minutes as all doxie throws sell out.