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I returned four items to QVC... I received an email confirmation stating I will be receiving a refund... Well that was over 3 weeks ago... I called my bank to double check ( payment method was a debit card) and there is No sign of the return... I called QVC and they assured me that I was properly rcrddited... I called again with my bank on the line... He told the QVC representative there wasn't any credits regarding QVC.. She said she would se d it to the finance department... that was a week ago... Still No refund... I literally called today and was told the finance department insist that I received my refund.. I called my bank , again, no sign of a refund... I am very disappointed in QVC.. if my refund wasn't about $75... I would not go through this hassle and just let it go.. I spend a lot of money through QVC ... I honestly think Ii am going to stop shopping here.. HSN has great customer service ...QVC has really let me down!