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I purchased a couch for $1864 on 11/5/18 and paid with my debit card. Big mistake. My wife called on 11/6/18 and cancelled the order and was given a confirmation number and advised it would take 7-10 days for a refund. I called after a week and was told I should have my refund &quot;any day now&quot; and it was 7-10 business days. On 11/21/18 (10 business days), my wife called and was told we should be getting the refund &quot;any day now for the full amount&quot; and then quoted $1700 and change. My wife told her the full amount was $1864 and was advised that that amount did not include sales tax and the billing department would have to add the sales tax.<br /> <br /> At this point, it's obvious Ashley is just holding money and collecting interest as long as they can get away with it. Even though most businesses quote 7-10 days by the time you get a credit on your card, in my experience it's usually 3-5. I'm at 15 and counting. I have learned my lesson and will never purchase anything from an AShley Furniture store.