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We are commenting so we and HP are aware of the 3 year carepack with accidental care. In reality we have two but this will be the 4th or 5th just for this computer the MT.I am including all the promises of not being like others but so far.we have lost phone time business time and even though after receiving and agreeing to the 400 dollar offer we have been ignored. This will follow with the whole debacle with the losses more losses and now the 400 dollars won't pay for the equivalent of what we had.