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I purchased an item for $25 on the PB website which I received Today. The item was very nice so I decided to get another one. Went online and found that the item was priced down to $9. Also, I could only purchase it in store. Unfortunately, there is no store anywhere near me. I called customer service and asked if I could either buy another one (answer was &quot;sorry, we are sold out. You can only buy another one in store&quot;). Then I asked if I could get a price adjustment. The answer was &quot;no, because you already received the item&quot;. <br /> When you google &quot;pb price adjustment&quot; it states that they will do this within 30 days. This is UNTRUE. PB will ONLY do a price adjustment if the item has not been delivered yet. I find it disappointing. What I will say though is that the customer service lady was very friendly and apologetic. I also like their items and will continue to buy PB items.