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Dealing with Groupon is like buying something from a different country. They do not answer the customer service number and when you try to print a return label they have this error message "Oops! Groupon Goods is temporarily unavailable or overloaded. Please try again in a few minutes. For more information, please visit the FAQ." This provoked me to read reviews and it appears this message has been used for years. I will never buy from this comapny again and will be sure to tell all my Social Media contacts.