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I just read the comment on the man who tried to return things for his 96 year old mother. My story is similar in many ways. <br /> I was over charged on many items that Kroger had advertised on sale. I called the store and was told the customer service counter closed at 8pm but the I could come in to speak with the manager before 11pm. I had someone to take to the airport, so I didn't get there until 10:30pm. <br /> <br /> The two managers I had the horror of speaking to were so unbelievably disrespectful. Kroger did a bait and switch with advertising a product on sale and even though I caught them red handed with the over charge they refused to refund anything. They stole my money. The managers stood and bullied me. I too am a disabled person, and I think they liked beating up on a woman. I even offered to come back at a better hour of the day when the customer service counter was open. They stood there with arms crossed glaring at me. One of them even called me a liar when I advised them that I had issues with their digital coupons not working with my Kroger plus card. He told me it wasn't possible what I was describing and that OBVIOUSLY I did something wrong. <br /> I've never had issues with Kroger in the past. But if they mark products like meat down by $3 and I bring them the evidence and they refuse to even look at it, or give a discount what recourse does the consumer have. <br /> I wrote to corporate and heard nothing. When I called about not hearing anything I was advised it had been escalated to higher ups, but they still never sent me one response. <br /> How can stores steal like this? How can they get away with price fixing and more, I thought it was all illegal in this country? It makes me so upset to see that these two men got off on picking on me. I'm in my 50's and I am on disability. I think this is horrible and Kroger should think enough about loyal customers to at least contact me. Shame, shame on Kroger. <br /> You cheat disabled women out of money that is very limited. That means a meal I won't get to eat.