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We recieved our new Brassville power reclining sofa and love seat yesterday, after having it for 1 day we realized we just do not like it. The feet do not come up all the way and the arm rests are just to low. Called the store we purchased it from in Colonial Heights VA and they said they do not accept returns, they will exchange for a 30% restocking fee and you will recieve store credit. After spending so much money on something if you are not satisfied you should be able to return it.