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I ordered a bag for my old Craftsman lawnmower, Got a cheap flimsy bag that was thrown into a shipping box. Not wrapped in plastic or labeled. It was the wrong item. I returned it for a refund and was notified item was too damaged in shipment for resale and my refund was denied. Verified with UPS that the return arrived intact. Sears Customer Service is a joke. I'm done with this shady outfit!