Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Posted by A civically rights violated customer but as a practicing Attorney I am very aware of my civil rights they have been severely violated at Krogers Ralph stores tonight by two nasty slanderous and libelous women who I am really not very happy with right now I came in this afternoon to buy my mother some supplements and some other things when she was in the hospital but it turns out that they decided to transfer her to a nursing home when I arrived at the nursing home they told me that these food supplements probiotics and Zyrtec were not able too be used there they were not able to use them there because the doctor has to prescribe whatever is in that nursing home from their pharmacy so with the original packaging and receipt I returned it to Kroger and it is 11 oclock at night now IN the middle of the night I have a broken leg and I on a walker and taking the bus because I cannot drive with this leg broken so I have just wasted three hours because it takes the bus very long time to get here at thisTime of the night any other night Besides Sunday it comes once an hour on Sunday night it comes once every two hours and because I did not want to lose work tomorrow I make the trip so instead of Being able to purchase another $60 worth of the cat food dryel and and other assorted items to be taken off of the $70 that they just stole from my 96-year-old mother . So now here in the middle the night and when I get instead of nice customer service is a bunch of nasty people telling me that theyRe not going to refund my mothers money instead I get some geniusbtelling me that theyRe not gonna take the probiotics back and that they are not now gonna take the cards I bought back either now because I was an angry now customer facing a civilLy liabelous brat. It really is not their business that now we are not going to be going to South Carolina to my daughters shower and then I no longer need the card because my mother is now in a nursing home so that not being their business and all of this combined really makes me not an angry customer but a of severely violated customer and the fact that I get to try rn there in the mornings by sleep deprived to yet another genius cashier telling me that it is their policy not to make refunds on food supplements which makes absolutely no sense because on the website in any public place that will probably have anywhere in the world that I or any other sane person has seen or been made aware of at the store aware of that they return everything except alcohol and cigarettes as long as it is in the original packaging unopened so if that is the case and I donT appreciate the fact that they told me As the first comment out of the kids mouth was I had other customers in here trying to return this stuff , what STUFF I now everyone in line is looking at me like I'm a crook insane that is solid grounds for a libel suit and slander I didnT go to law school for Kicks andI work at ACLU for 14 years so you tell me is this store<br /> <br /> Employee has a right to treat me like a thief and steal my 96 year old Mothers money and make me injure my leg worse having to return to the store again tomorrow to probably hear the same crap. And to add injury to insult I also have noticed that on the boxes there a sticker that Ralphs has put on the label of the actual probiotic that says Ralph and you canTget the sticker off so even if I try to return it to the manufacture somewhere else it could not be returned to anybody what kind of bulicrap are they trying to pull I don't get paid if I donTwork 70 dollars is one tenth my mother total income for the month so tomorrow I gonna have to take a half-day off of work which will cost me 245.00 I am sure or in fact very sure they donT wanna pay me for that either and take my broken leg and on my walker take two more busses and walk two additional long downtown Los Angeles blocks up take this stuff back too the General Manager to them be made to stand and waits in the store be made to stand and wait on the manager and try to convince the manager and now apparently there store manager Unbeknownst to the corporate office his policy is that you cannot read turn food supplements or zyrtech to Kroger stores and his managerial. .areas. Just another ass in a long line of ases then to try to convince him that I need my 96 yo MotherS 70.00 of Security money because my mom needs her money I have to eat these peoples crap for dinner and breakfast. Because my Mom and other people need supplements they are ripped off by Kroger store and they had better like it or like maybe they too will be treated like a thief and escorted out by security which now the security force who I see every night in order to feed me every night thinks I am some piece of crap thief because of the way these people treated me tonight so now I can't go back in there without them looking at me like a piece of junk when really the right thing to do would be go to work tomorrow and then sue the crap out of this company but because my mother needs money I canT well maybe I can do that maybe I can even t<br /> <br /> If my mother gets a refund. There must be others who want to stand up for their rights. I can check it out .I think I will thank you .The smart thing going to work tomorrow and suing this company and making a very public stink about it I have friends that write for the LA times and other places and of course social media is only for them to address the situation but since my mother needs her money immediately I dont know if IM anled be able to do that. They had best soon rectify the situation and I mean immediately or this will become something I really donT want To have it become.My friends over at the ACLU love to picket stores and bring attention to things that Violate peoples rights so Woe0Abe have to do is just and fair that means mom and everyone else who has been betrayed and violated by this corporately unknown and unique un published policy enacted by a gm and a couple of hs dropouts. I guess I will make it apparent to my associates and the courts that thatwhat happened to me and if that what Kroger wants they will get just that not a problem wehandle it. The LEGAL WAY. Tried in social media and in the papers and out in front of the store on a picket line . I demand a public apology from<br /> <br /> The whole staff at night including my escort and it made clear to hm and then that I am not 0A thief a threat or a piece of trash they can kick around because they wear a plastic name plate. That when I return to that store as I have no other choices in Dtla that they will treat me with the respect I have given them every night I go in there. Of course there will some bs apology from the people on this site and some lame explainationabout a misunderstanding but at the end of the day do you want to buy anything from the pharmacy again there? I sure as hell wont if anyone else has hadThere rights trampled on and there reputation wrecked by the employees at Krogerstores please contact me ator leave a message as to abuses you have suffered. I will listen and if there are enough of us we can act as the public can in this country and stand up to these rude and self righteous people.