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Rochester Hills location refused to exchange the sandals I picked up less than 48 hours ago, saying I would need to order new ones before they could to the exchange. When I asked them to order the correct size and style in, so that I could just come in and do an even exchange for ones that are not falling apart, they said that they could not order them in, but that I could come in and order them. There is no difference, and they refused to help me, and in-fact encouraged me to purchase an entirely new pair, instead of just ordering the correct size and style to their location, so I would be able to go in and do an even exchange. I will not spend more, and wait upwards of 2 weeks, in order to get the sandals I should have gotten, undamaged, originally.