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Are you kidding me? First of all I did not receive my first order so I was offered either a replacement or a refund. Ok so my mistake I said replacement. Well I received the three items in three different shipments and immediately went to the store to return one pair of hideous bad fitting jeans. First I was told I already returned them. Then they took the jeans and gave me a receipt that said a was due 00.00. I called the 800 number but the reception was so bad the call dropped. I asked for the store manager but seems they were all out to lunch at 5 o'clock. I tried to use the store phone-another hassle. Then they came up with some bizarre policy that they were crediting my account and then billing me again. REALLY? The nasty cashier said that yes I will be receiving a credit however 6 days no credit. Macys I see your future. You will be joining LOEHMANNS, Bebe, and cache in the stores that are no more list.