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I'm very disappointed with this return policy. I purchased 3 items that weighed approx. 1/4 of a pound. I paid $173.00 (with one day shipping). I need to return all three items and after doing this they say I will receive a refund of $137.00. So $30.00 in return fee! I could send them back for less but we must follow the policy. Unfortunately, I'm just exchanging all for a different size(one size down). I will not order from Columbia again after this experience.