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Most complaints here are simple fixes, <br /> First, I'm sorry but turn-off auto renew (it will tell you your next charge date if you haven't turned it off)<br /> <br /> Second, a mom said her baby accidently made a purchase, LIAR!, your screen would have to be right on the buy button (it's a couple of clicks to even get to the buy button)<br /> <br /> Third, parents when in doubt pay for the subscription (3 months or 6 months in advance rather than one month at a time this way you can remove your credit details immediately after purchase) <br /> <br /> PUT PASSWORD ON !! I have password for every transaction on the xbox, or account changes.<br /> <br /> Lastly, check your xbox settings AND COMPTUER (xbox site, ya for some reason it doesn't turn off on both) <br /> <br /> NOTE: WHY AS PARENTS ARE YOU EVEN LETTING YOUR KIDS PLAY ONLINE! heck I couldn't even play m rated game until I literally turned 18! Parents, adults take responsibility and learn what your buying for you kids, and understand that they do state refund policy, and digital game refund policy, (THEIR CORPORATION, THE DETAILS ARE IS SMALL WRITING HIDDEN NOTHING NEW!!)