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How in the hell can I find out if my shoe fits and is comfortable without wearing the shoe? I understand they don't accept torn up, old shoes back, but I wore my shoes once to discover the memory foam that was promised, isn't pillow soft. They will not accept them back and they're flawless, in box with receipt. What the hell! I've been a customer here for 25 years and never returnee anything. I will not show here EVER AGAIN!