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Tried to return 2 items that were gifts to me. Was told that macy,s is no longer giving in store gift cards, unless you have the receipt! They said that their rules have changed, and they would have to mail me a refund. It,s not a refund, folks, it,s a piece of paper that you have to take to the store, and hand it to the clerk, to purchase an item. I called macys direct, they said , no more returns at any macys, new rules they say. Well, there are plenty other places to shop.