Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I am a sales supervisor at one of the macy's stores in the south bay and I can assure that whomever handled your return is in need of some coaching. First of all, if you are exchanging your item for a different size/color, they can match the price so it's an even exchange. You should not have had to pay any difference in price unless you were exchanging it for an entirely different item. Second of all, the "10 days' rule only applies to price adjustments. Your item can reduced in price if it's within ten days of original price.