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I ordered 2 blankets that were on sale. I immediately tried to cancel. They would not let me. The order was not even prossessed yet. Come to find out no exchange or refund because it was on sale. I am stuck with them. Also, they charge outrageous prices. Then put them on sale and won't honor the difference if you just purchased. Pottery barn is a name only. I don't like them or how they do business. Paying off my card and shutting it down. Won't purchase another product from them.