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I was in I used my EBT card on a self chechout. I had diffuclty with the machine and the attendant arrived to offer assistance. My initial attempt to pay resulted in my card being accepted but I failed to hit the "card" selection first. The attendant assured me I was not charged and that my transaction was not conpleted. I had to go to another register to check out but my EBT card was charged double/ twice for my single transaction and now my EBT card is over $20 short. Basically I was charged twice but only have a receipt for the second transaction. I was given the number for the Dillons Check Department but have unable to get through. The automated system says "they are experiencing high call volume and to call back 24 hours later" then the call is terminated. How do I get a refund for my basically "stolen" $20.08?