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I was informed by a customer service rep. at Kroger, that I could return anything without a receipt I purchased there, as long as I used my Kroger card, when I purchased it so it could be tracked that I bought it at Kroger. But, I could only receive a store credit for the merchandise purchased without a receipt. I was able to obtain a few store credits in the past on some of the returned items I brought back on separate visits there. When I attempted to return something else again for $2.99, I was informed by a different customer service representative, that I had been informed by the manager on a prior visit I that needed to have my receipt before I could return anything else. I know the manager did not inform me this, and told him so, as I denied it the customer service rep. came back with a response to me 3 different times, that &quot;You were told you needed a receipt before you could return anything else&quot;. This was humiliating and rude to me, because I had received conflicting informed to me by Kroger's customer service rep.'s. <br /> <br /> I have bought a lot of groceries there in the past, but now I feel discouraged from ever wanting to business at Kroger again because of this.