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I returned 2 gift items to Ross Stonecrest Store on Jan.4th 2018, I did not have the receipts. The manager gave me a store credit for the lowest price item, but the other item I was told would be $20.00 less than the price on the item. I inquired as to why and was told because I did not have the receipt the price of the item were at a lesser price, the price on the item were &39.99.