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I purchased a mini teepee on line from your store in December 2017. The item was back ordered and did not arrive until December 21, 2017. My son returned the item (unopened) to your store in Frisco, Texas on 1/6/18. On that day, my son was told that the amount would appear on my Amex statement in 5 days. I recently noticed that only $60.22 had been credited back to me. Yesterday, I received a Pottery Barn Gift certificate for 94.58. I did not want a store credit as I had complied with your store policy for refunds. I would like to talk to someone about this.