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Your store has went south with the unprofessional team that has taken over the last 10 years,I was so embarrassed along with many other loyal customers who now switched to other local grocery stores;It all started over trying to return an item,They made me feel like a thief and liar.At that time is when I found out that many other people were done the same exact way!I just wanted to return an item and was told that It will not be done and spoke to me like a child and I will never spend my 1,000 dollar monthly shopping routine with kroger's again