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Employees dont know their own return policy. I went to the store to return socks that I bought back in 2013. I still had the receipt and the tags were attached. They gave me a hard time, but returned them. I did speak with an AE representative who said there is no time limit on returns. I also had a shirt that still had the original tags attached. The manager said they couldnt return it because it was "too old." AE is very disorganized and every employee gives a different return policy. I have shopped at AE for many years and can see they only care about taking your money.