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My daughter is 13 and went to the mall with her friend to make exchanges today ( the day after Christmas). She was told she could NOT return her coat for a store credit bc she didn't have photo ID. She explained she doesn't have a photo ID and so I text her mine and asked to speak to the cashier who said she couldn't do it either. I spoke wirh Meryella the manager at Mall of Ga location and she was super rude and apparently was rolling her eyes during our conversation. NO WHERE in the store does it say photo ID REQUIRED for ALL returns ( bc according to Maryella that is their policy). I will not go and return EVERY item I purchased ( WITH MY ID AND RECEIPT) and NEVER purchase another thing from them again! !! Unbelievable how rude these employees were.