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I returned something someone gave me for my birthday and no o did not have the reciept,but was told by person at the service desk to get what I wanted when I got to the service desks the same person was at the sd but now he had someone else help me he basically acusesd me or said the item was stolen and I needed the name of person and recoept or he could not help me .I gave him the name of person who by the way works for kroger,still wasn't good enough he embrassed me and my daughter so bad she walked out of the store I want something done about this kroger states satisfaction and priority is important when it comes to customers,I was embrassed and certainly there was no satisfaction, and I am someone who shops at Kroger spending hundreds of dollars weekly,but I was so upset not only could I not enjoy my dinner at longhorns my daughter took me to for my birthday after leaving krogers I could not eat.i not sure I will cont to shop.at kroger anymore.