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bought a xbox nov 1 2017 last xbox i had was a 360 back in 2013 my account was hacked sometime between there and i didnt know this after i put 100 on my new Xbox 1 only to use 20 of it before it was all spent after a 1hour of waiting Xbox nonsupport tells me well because the money used was from your Microsoft account instead of your credit card we cant help you so i bought a PlayStation and burn my Xbox