Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I'm trying to find out how to return my iPhone. I bought this phone from you over the internet a few days ago. It came badly boxed with no receipt, nothing, no basic instructions. I managed to activate it, but the phone continues to say "no service." I sent an email about this and the person emailed back with instructions I can't follow. Meanwhile, you disconnected my old Virgin Mobile phone so now I have no cell service. And on top of it, I have tried twice to sign up for insurance on this iPhone, yet the website continues to say I have no insurance. So I'm fed up. I want out. But now I am having a horrible time trying to find information or instructions on how to send back this phone and get a refund. Why are you making this so difficult?