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I will NEVER EVER go back to this store because of one VERY rude cashier that refused to honor their plainly posted exchange policy. I had an item that was very obviously unused, with tags still on, with the (3 day old) receipt. I had to call the customer service number - then return to the store. She backed down & agreed to honor the policy after I informed her about my call. However she was still extremely rude! UNBELIEVABLE