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I purchased 4 pairs of jeans for my son at the AE store in Tuscola IL. He tried one pair on to find his size then just grab 3 more pairs of that size. We got home, come to find out 3 of the pairs were not the same style as the first. I had already taken the tags off. So I gathered the jeans, tags,stickers, and receipt to take them back and exchange them for the right style. The girl at the counter said they could not exchange them since the tags were cut off. But I had the tags and everything, I didn't understand. So I called the champaign store told them the situation they said they would have no problems exchanging them. So I went back in the Tuscola store told them, they called someone and then said they would exchange them. Who thought of this ridiculous policy of the tags must be attached to the jeans?!?? As long as I have all the receipts and tags there should be no problem!!! I WILL be shopping at the Champaign location from now on!