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Try to return a baby winter snowsuit that was a gift item that is sold at Sears I had no receipt all what I wanted was a bigger size, they told me I could give them the person's phone number who gave it to us so they could track the receipt since I didn't know it couldn't do nothing about it, one associate was kind enough to let me exchange just like that but they didn't carry the right size I needed. So I'm stuck with a gift since I knew we hold the item for more than a month there were no use, I was planing to spend a lot on my daughter's clothing and shoes there, told my wife that I will never in my life will spend a penny at Sears ever again. I was a Craftman fan.