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I will second the comments given by Shiva. Had I read these comments earlier, we would not have gone to buy furniture from Ashley home store. They did not fully deliver our furniture, and just conveniently told us that they will deliver the missing part after four days. As I tried to talk to the manager at Milpitas location, his attitude was not appreciated and I have to wait for about an hour to talk to him. There was no apology from his side as if we can just wait and they can do whatever they want. Even after four days, there was no confirmation that the item will be delivered, I sat at home waited for the furniture to arrive, and eventually, I called around 3:30 to check what happened to the delivery. I got the response that, they did not confirm the delivery, so it will take another 4-5 day for the delivery. When I dialed a few more numbers and wasted about 3-4 hours of my life, I got a response back saying they will deliver in two days. Our item was then delivered 6 days later than the originally scheduled delivery and after going through all those phone calls. What a horrible experience. I will highly recommend buying your furniture from some local store rather than from Ashley, until and unless you are willing to take days off from work to wait for the furniture to arrive, or you have some hours to make those phone calls to receive the item you paid money for.<br /> <br /> They have the worst customer service and a bad attitude towards customers. <br /> Their return policy is so unfair. <br /> If you value your money and care about your right do not go there. I wish I would read these reviews earlier. Do not get deceived by their promotions.